Modern marketing is an ever-expanding field, and it is more important than ever for your brand to be active and available across multiple channels. While this may allow companies the luxury of choosing the platforms that best fit their specific needs and identity, it also poses a major conundrum.

Is it possible to manage multiple channels for your brand without compromising service quality or spreading your workforce too thin?

PlatX presents you with the resource that makes it all possible!

InConcert provides your business with all the tools it requires to boost its contact center performance and achieve new heights of productivity and efficiency. Make use of traditional dialing systems, IVR, omnichannel bots and voice portals enhanced with with artificial intelligence, and watch your operational efficiency soar.

Completely reimagine the way customers engage with your brand from start to finish, as PlatX’s assistance allows you to turn each customer interaction into its own personalised experience that perfectly caters to your customer’s wants and news. By doing so, you provide your clientele with an unforgettable experience that will go a long way in retaining their loyalty and overall satisfaction.