The global technological landscape is by its very definition always shifting and evolving. Naturally, such circumstances birth leaders, and leaders have followers. In the midst of all this creative structure, PlatX stands atop as one of the most significant innovators that lead the way into the future of customer engagement and satisfaction.

PlatX’s recent collaboration with Digital Tree, one of the most successful online publishing groups, underlines their commitment to innovation and the advancement of technological solutions in their field.

‘’We are a leading provider of customer experience solutions, offering innovative tools to enhance customer interactions. With a comprehensive suite of products, we enable businesses to personalise customer journeys, analyse data-driven insights, and optimise processes for an exceptional experience. Our solutions empower organisations to deliver seamless, memorable interactions that drive customer loyalty and business growth.

Furthermore, we offer OmniChannel customer experience solutions from InConcert, a comprehensive platform that enables businesses to deliver a seamless and consistent customer experience across multiple communication channels. It allows customers to engage with a company through their preferred channels, such as phone, email, chat, social media, and more. InConcert Omnichannel integrates these channels into a unified platform, ensuring that customer interactions are connected, personalised, and efficient. It empowers businesses to provide a cohesive experience, regardless of the customer's chosen channel, resulting in improved customer satisfaction and engagement.’’

-Walid Tarabih, CEO of PlatX

PlatX is the official reseller of InConcert in the MENA region, providing unique and integrated solutions that elevate their clients’ performance quickly and effectively. All of the aforementioned qualifications and traits, solidify PlatX’s place atop of their industry, and cement them as the go-to partners for businesses that are looking to improve their corporate figures, while simultaneously delivering comprehensive services and reducing operational costs.

Join PlatX’s digital revolution today!